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A web service is any piece of software that makes itself available over the internet and uses a standardized XML messaging system. XML is used to encode all communications to a web service. For example, a client invokes a web service by sending an XML message, then waits for a corresponding XML response. As all communication is in XML, web services are not tied to any one operating system or programming language—Java can talk with Perl; Windows applications can talk with Unix applications.

Web services are a type of internet software that use standardized messaging protocols and are made available from an application service provider’s web server for use by a client or other web-based programs. Web services can range from major services such as storage management or customer relationship management (CRM) down to much more limited services such as the furnishing of a stock quote or the checking of bids for an auction item. The term is sometimes also referred to as application services.