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When creating a custom email address, think of it the same way you would when creating a new website. First, you pick an email platform to use, then you point your domain name to it. For example, if “The Dude”—fictional owner of theinternet.io—wanted to set up a custom email address, he would search through the email hosts in our plugins page and pick the one that he likes best.
Hosted email often comes as part of another service, such as web hosting or Infrastructure-as-a-Service (IaaS). Since that means there will be many extras available with these services, it's inescapable that you'll be paying for those extras in some way. Purchasing them usually means a slight uptick in that per-user price. Many businesses find that, once they're done selecting all of their needed "optional extras," their end price can often reach as high as $10 or more per user. This can start to add up for larger teams. It's somewhat like buying cable service: sometimes you need to pay for the channels you don't want to get the couple of channels that you need. There is also the old adage that "you get what you pay for" when it comes to quality. This is almost always true when considering an email host.
One of the most important compatibility factors to consider with email is the mobility question. How often do your employees need to access email via mobile devices? That's an important issue because most email hosting providers deliver some kind of web client usable as a default inbox. Almost all of these can be accessed via a mobile device, so if your employees don't need to access their emails on the road that much, then such mediocre clients are probably fine.
While most businesses will have such suites in place, it often falls to the email service to provide an additional layer of anti-phishing and anti-malware protection. Our reviews found a surprising variance in this department, however, ranging from very robust to completely non-existent, so be careful. Since it's such a huge liability for business owners, this could be one of the most important factors in terms of background features. At the very least, it's better than filing an insurance claim or outright losing funds due to simple social engineering tactics.
I find it really annoying that people who used to check their email regularly, now leave large intervals between accessing their messages. This seems to be a social media thing where they’re all busy putting up their lunch pictures etc. etc. up for ‘everyone’ to see. Unfortunately this behaviour seems to be spilling over to the less conscientious in their work activities and they seem to be treating digital mail with contempt in some cases. Guess it’s back to paper mail and ‘snail’ delivery – not that that always gets the attention it deserves.