Within 24 hrs, the invoice was updated to me by email which I thought was sent by him because that email was sent in the same thread that we used to use with my supplier. The invoice looks exactly the same with the first except the bank account mentioned inside them are different. However, I didn’t notice that and transfered the money to the account of the fraudster.
One of the most important compatibility factors to consider with email is the mobility question. How often do your employees need to access email via mobile devices? That's an important issue because most email hosting providers deliver some kind of web client usable as a default inbox. Almost all of these can be accessed via a mobile device, so if your employees don't need to access their emails on the road that much, then such mediocre clients are probably fine.
Most dedicated servers are packaged with a control panel. Control panels are often confused with management tools, but these control panels are actually web based automation tools created to help automate the process of web site creation and server management. Control panels should not be confused with a full server management solution by a dedicated hosting providers.
Your next major concern will be compatibility. It's not a shock that most businesses run on Microsoft Windows and use some form of Microsoft Office. Being able to use common third-party clients such as Microsoft Outlook can often be a concern, and even today, compatibility with Microsoft Outlook isn't necessarily guaranteed. This is especially true when sending and receiving meeting invites. It only takes one garbled meeting invite to realize how frustrating this can be in the real world. Even if using Microsoft Outlook isn't a concern, portability is. If the service is entirely web-based, then is there a means for me to take my email offline and send email when I connect?