But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
Beyond that, DreamHost is a top website hosting company for many reasons. It operate its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
Sometimes you need more power than an entry-level web hosting service can provide. If you're looking to take your business online and want to build your website on a server that offers more power, stability, and flexibility than shared hosting, but you don't want to pay the higher cost of dedicated hosting, VPS, or virtual private server hosting, may be the perfect middle-of-the-road service tier for your business.
You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you. 

You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
In this day and age, you don’t have to be a 5-star designer or experienced developer to have a website. That’s why man invented website builders — the time-saving, headache-free, web-design-for-dummies alternative to complex coding. You can point and click to add elements like photos or videos, type content into a visual editor, click one more button, and watch as it all magically appears live on the Internet. Seriously, these tools are brilliant, and it gets better:
Recently, we've added more-formal uptime monitoring to our review process, and the results show that most web hosts do an excellent job of keeping sites up and running. Even if they get everything else right, sites with uptime problems aren't eligible for high scores. All services suffer ups and downs, sometimes for reasons beyond their control. Those sites that fail to address the problem in a timely manner are penalized accordingly.
Moving to another website consists of transferring the website’s files and databases, configuring your site with the new host, and directing your domain’s DNS to the new host. Once you pick a new site host, they can usually help you out with this process. The cost will depend on the host you’re switching to, but it can range anywhere from $150-$400.
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