You get 24/7/365 basic customer support for all the plans. If you need a team of server-admin experts to support you, we offer a fully-managed support plan for an additional charge. We also provide ala carte service offerings to solve specific issues through our hosting premium support. Of course, we also offer a rich library of detailed help articles. You can learn more about the support services in our Statement of Support.
The company's entry-point pricing is extremely low, and while this will buy you up to three years of very low-cost hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24/7 phone customer support, SSD support on some plans and 30-day money-back guarantee.

Well, depending on your email provider, you can often define several different email addresses that are all delivered into the same mailbox. For example, it’s not at all uncommon for various standard email addresses like “[email protected]”, “[email protected]”, “[email protected]” and so on, to all be delivered into the same mailbox – the mailbox of the administrator for that mail server. I actually go so far as to have many email addresses on my “askleo.com” domain, but only one account. All the email on that domain is delivered to that single account. (I then use rules and filters to sort the email, based on what address it was sent to.)

In housing terms, VPS hosting is like renting your own apartment in a larger building. You're much more isolated than in the roommate situation mentioned above; it's still possible that a neighboring apartment could causes annoyance for you, but far less likely. In web hosting terms, Site A's traffic surge won't have nearly as much impact on Site B or Site C. As you'd expect, VPS hosting costs more than shared hosting. You'll pay roughly $20 to $60 per month. 
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